FAQ

Below are some typical questions about ordering from Mama’s Spices and Herbs.  If you have any other questions not addressed below, please contact us.

No. You will just reduce that mokhaba and streamline your body shape. Flat Stomach Tea contains herbs which have an anti-inflammatory effect and help reduce bloating and constipation. Your body will function correctly, leaving you feeling slimmer and more vibrant.

Our tea is all natural and holds no extra supplements or additives.  Together with a well balanced diet and exercise you should see the weight drop off easily!

All our teas are natural blends of herbs and spices.  However, it could be strongly flavouring the milk for your baby underdeveloped digestive system so we would not recommend using FST whilst breast feeding

It all depends on how much you have to lose. Initially you may lose quickly, but some of that is water weight, not fat. It is important to record your starting weight and measurements (waist, hips, thighs) so you can see the difference in a few weeks. It is a good idea to take a “before” picture to motivate you to improve your lifestyle and focus on healthy choices.

By eating healthy meals and exercising regularly you will have noticed an improvement in your appearance, your attitude, your energy levels and your joy of being alive. Hopefully these benefits will motivate you to continue making wise choices once you have lost excess weight. On days when temptation presents itself, allow yourself to have a small treat at a family gathering or celebration, but do not let this become a way of life again. Once the event is over, get back to making healthy choices immediately. You don’t get fat by one bad meal, but by repeating the poor choices over a long period of time.

Keep drinking plenty of water and Flat Stomach Tea every day. Combine this regime with Flat Stomach Spicy Capsicum Supplement to support your maintenance programme

No, but being active has many benefits. The human body was designed to move so even if you just walk every day, or use the stairs rather than the lift, you are exercising muscles and helping to strengthen yourself. We encourage you to do some physical activity every day. There are simple exercises you can do at home which do not require equipment. The more you move, the more your brain releases feel good chemicals called endorphins.

Our bodies are exposed to toxins every day. These pollutants are in the air we breathe, food and water. Poisons that are trapped in our bodies can cause an imbalance in the body’s chemistry and impact on the organs’ ability to function correctly. This leads to disease. By drinking Flat Stomach Detox and Wellness Tea and taking Flat Stomach Fat Flush tablets, you help flux toxins from the body and clean cells from the inside.

1. Our default shipping agent is the South African Postal Service if you are outside of Johannesburg.
2. For every R1000 order budget R80 for orders posted to a South African postal address.
3. All parcels are sent with a tracking number that will be forwarded to you via email once the parcel has been posted. Parcels will be posted on a first come first served basis. As each order receives our personal attention, please expect posting of parcel only after 3-7 working days from receipt of payment. Parcels may be tracked via the SAPO track and trace website. For any parcel delays or problems please contact SA Postal Service Directly at: 086 011-1502 or www.sapo.co.za.
4. If you wish your parcel to be insured, please add 2% of the order total to your payment and request insurance in the notice text block on check-out (or send me an email). For what it’s worth… In the last 3 years of posting un-insured but tracked mail-order parcels via the SA Postal Service We have had exactly 0 parcels go missing and 0 parcels get damaged out of approximately 650 items. SAPO seems to be taking the tracked parcel system very seriously!

+- R3000 depending on your level of activity. You hold the potential to make as much as you wish!

As soon as payment is received. The total of your order includes tax, postage and packaging where applicable.

Any items to be shipped will be processed as soon as payment is received. The total of your order include tax, postage and packaging where applicable.

Payments can be made as follows (Note: We check our account daily):

Please use the PURCHASE NUMBER / NAME & SURNAME below as your payment reference.

An order confirmation will be emailed to you and you may also print that page for your records.

For EFT Transfers:

FNB Business

Account Nr: 625 467 11731

Branch: 261750

PURCHASE NUMBER: MAM 1

Please forward a copy of your deposit slip to Return Policy

  1. 1  You may place your order on-line www.mamaspicesandherbs.com2      or by email on info@mamaspiceandherb,com / flatstomachtea@gmail.com3      All orders must be checked and any discrepancies reported within 24 hours of receipt.4      We currently have a minimum order of R1550 – and have more than 100 SPICES, should you want to purchase our other spices, we can always customize your starter pack according to your requirements5      Once an order has been confirmed and payment received we will not accept any additions or deletions. Should you wish to have any item removed after the order has been packed, a restocking fee will be applied to cover the cost of removing the item(s) and repacking the order. The fee will be 20% of the cost of the items removed, whichever is the greater amount. Any additions will be treated as a new order with all applicable guidelines. Please ensure that all orders are accurate prior to finalizing and submitting payment.Please forward a copy of your deposit slip to info@mamaspicesandherbs.com , / order@mamaspicesandherbs.com so that we may proceed with your order. Please phone (011)021-2205 / for your order disposition as well as to receive your parcel tracking numbers, so that we may proceed with your order. Please phone (011)021-2205 for your order disposition as well as to receive your SA Postal Tracking Numbers.
  1. We have a 100% Customer Satisfaction Policy. Any item can be returned within two weeks of receipt of shipment for a full refund on the cost of goods (excluding shipping charges), if returned intact. Similarly, we must receive all returns within 10 business days to qualify for a refund. Please note that items provided as samples cannot be returned, refunded, or exchanged.
  2. Returns authorized beyond the two week period will be charged a 20% restocking fee.
  3. If an error has been made on a written order, we will gladly pay for re-shipment. All errors arising from miss communication on verbal orders will be the sole responsibility of the customer and they will be accountable for return freight. Please submit orders in writing whenever possible.
  4. All product returns require an authorization number. This R.A number must be clearly marked on the outside of the box. Boxes without this number may be refused at the cost of the shipper.
  5. All returns are to be sent to our postal address for assessment. The statement “Goods Returning to Manufacturer” must be stated on all packages. All returns must be shipped by Postal Service. If returned by any other shipping method, customers will be responsible for those charges.
  6. All products must be returned in saleable condition. Partially used products will not be credited. If we do not receive the merchandise or if it is damaged, we will not issue a refund or credit.
  7. Products that are returned due to quality issues will be refunded or credited ONLY after a quality control inspection is carried out on the returned item(s).
  1. Door to door shipping is through dawning couriers if you are outside of Johannesburg.
  2. For every 5kg order budget R100.
  3. All parcels are sent with a tracking number that will be forwarded to you via email once the parcel has been posted. Parcels will be posted on a first come first served basis. As each order receives our personal attention, please expect posting of parcel only after 3-7 working days from receipt of payment. Parcels may be tracked via the dawning website www.dawnwing.co.za

You can contact us directly and if there are any spices you are particularly interested in. Also please visit our website – www.mamaspicesandherbs.com and we will gladly customize your package for you

This depends on how much extra weight you are carrying. There are many published guidelines on ideal weight ranges for men and women depending on their height and build. Be careful not to make unrealistic promises to yourself. Make sure you set realistic goals which are achievable. Then measure your progress. Remember this is a lifestyle change not a quick fix diet.

Portion control is very important so that we do not over eat. The body stores excess food as fat, so we need to eat enough for wellness and energy without clogging our system with too much food or empty calories. Eating slowing and chewing each mouthful well, helps make us feel full sooner and enables us to really enjoy each bite rather than gulp it down without tasting it. Try using a smaller plate and making sure your meal looks appetising with a range of different colours and textures.

Knowing WHY you want to make this lifestyle change is important to motivate you when the going gets tough. Are you doing this to improve your health or to look your best for a special occasion? Focus on the journey to achieve your goal – anything worth doing is worth doing well. Look back at your starting weight and measurements and see how much you have achieved already. You will soon feel inspired to invest in your health, wellness and longevity.

This is a reality for many people and often they resort to easy to grab fast food which is not ideal for nutrition or weight loss goals. Flat Stomach Meal Replacement Shake is an option. It is available in Strawberry and Chocolate and is a tasty, easy-to-prepare meal-in-one which is low in calories but big on flavour and health giving benefits.

Breakfast is the most important meal of the day. If you make a wise choice at the start of the day, you fuel your body with nutrients so that it can function at its best. Knowing you have made a healthy choice for your first meal motivates you to keep eating to support your health throughout the day.

Oats is one of nature’s super foods packed with goodness and dietary fibre. A bowl of oats is filling and low GI, meaning it does not cause blood sugar spikes. Flat Stomach Power Oats is available in two flavours: Flat Stomach Power Oats with Cacao and Cinnamon or Flat Stomach Power Oats with Chai Spice Mix. Both options deliver different benefits which balance blood sugar and boost energy.

Vegetables and fruit contain essential nutrients as well as fibre which helps aid digestion and elimination.

There are many benefits of being active every day. Exercise burns calories and helps keep muscles strong. Exercise is important for all muscles including the heart, so for improved heart health, increase your heart rate regularly. Exercise improves blood flow which helps maintain mental and physical well-being. Exercise also produces the feel good chemical endorphin which increases our feeling of well-being and contentment. And knowing your body looks good increases confidence!.

The average human body is 70% water. Water is essential to keep the body hydrated and to enable nutrients and oxygen to be carried throughout the body. Water helps flush harmful toxins from the body and keeps joints lubricated for pain free functioning. A well hydrated body helps the kidneys function and aids elimination. It also keeps our skin moist and glowing. Drinking water helps us feel full and reduces hunger.

Yes you can. Spicy foods which contain capsaicin release endorphins and also help reduce pain and inflammation. Our Spicy Capsicum Supplement is an ideal way of gaining the benefits of this feel good chemical. Capsicum also curbs appetite naturally, speeds up metabolism and improves blood circulation. Used with Flat Stomach Tea, this combination is extremely beneficial for overall good health.

Food provides fuel for the body to function correctly. By choosing to nourish your body rather than clog your system with fat and sugar, you can help reduced the incidence of lifestyle diseases associated with obesity. These include high blood pressure, diabetes and heart disease.

This is not a diet but a lifestyle. In order to focus on health and wellness, it is important to make healthy choices rather than grab convenience foods which are often loaded with fat and sugar. Too many refined carbohydrates, fat and sugar are not beneficial for our bodies. Choose fresh foods (chicken and fish, vegetables, fruit and oats) to provide nutrition for your body to function at its best. You will feel better and look great. These benefits help encourage you to continue choosing healthy options.

Yes, Flat Stomach Tea is completely safe for everyone. It is a carefully combined mix of natural herbs which have health giving benefits. There are no added stimulants, colourants or flavouring and no laxatives such as senna. Flat Stomach Tea with Moringa helps increase milk production. Moringa has been used for centuries by lactating mothers.

Sometimes we lose centimetres rather than weight. Measure your waist, hips and thighs and record your starting weight. Measure yourself again after a month and you will see that you have lost size, even if your weight is much the same. If you are feeling more energetic and your clothes are fitting better, then the lifestyle changes are having a positive effect on your body. Keep going. Don’t give up now!

There is nothing magic about Flat Stomach Tea. It is a unique blend of herbs which help the body to flush toxins out, reduce bloating and aid digestion. For overall well-being and to lose weight, a healthy diet is essential. Choose lean protein, green leafy vegetables, salad and fruit. Drink plenty of Flat Stomach Tea without milk or sugar and drink at least 2 litres of water a day.

Making the decision to change and knowing why it is important to you is a good starting place. We suggest you record your starting weight and measurement so you can track your progress.

It is helpful to begin the wellness journey by doing a short detox to rid the body of toxins. We recommend the Flat Stomach Detox and Wellness Tea which should be enjoyed every day for a month.

Some people choose to kickstart their healthy lifestyle by taking Flat Stomach Tea Fat Flush Capsules for a week. This supports optimal cleansing and elimination and clears out the system to absorb nutrients optimally.

Throughout your new lifestyle, we recommend that you drink Flat Stomach Tea with Moringa throughout the day. This completely natural tea is available in loose leaves or tea bags for convenience.